Animal Care & Control

Dog lying on grass
For Questions Contact:
* Humane Society London & Middlesex |
animalservices [at]
| ext.
Nicole Lewis |
Job Title
Corporate Support Specialist
nlewis [at]
| ext.

The Humane Society London & Middlesex provides animal control services for the Township of Adelaide-Metcalfe. These services are provided for dogs and injured cats on public property. 

The Humane Society London & Middlesex is located at 624 Clarke Road in London and can be reached at 1-877-909-0519.  Please visit their website for their hours of operation and more services.

Residents should call the Humane Society London & Middlesex for the following:

  • To report violations of the Township's Animal Control By-law
  • To report a dog running at large
  • To report a dog bite or aggressive dog
  • To report sick or injured dog or cats
  • To report lost or found pets
  • To report stray dogs

Emergency After Hours Services

Emergency after hours services include:

  • Sick or injured dogs and cats
  • Suffering or in immediate distress dog or cat
  • Running in traffic or in danger
  • On-the loose dog acting aggressively to people or pets

For emergency after hours services, call 1-877-909-0519 and follow the prompts.

Carcass Removal

To report the need for a carcass to be removed from public property, please contact the Township at 519-247-3687.

Lost & Found Pets

To report a lost or found pet contact Humane Society London & Middlesex at 1-877-909-0519.  If the pet has already been called-in or picked-up, they may be able to identify your animal right away.   

View Lost Pets via Humane Society London & Middlesex

Animal Cruelty

To report cases of animal cruelty, abandonment or neglect, please call the Province of Ontario's 24/7 Hotline at 1-833-9ANIMAL (1-833-926-4625). In an emergency, you can also contact your local police.

Picture of Dog and Cat with number for animal cruelty

For Questions Contact:

Humane Society London & Middlesex

ANIMAL CARE & CONTROL COMPLAINT FORM (Humane Society London & Middlesex)


Dog Tags  
  • There will be no door-to-door collection of dog tags.  If you require a dog tag, please contact the municipal office.
  • The dog tags are for a three-year period, beginning 2024 and ending 2026 inclusive and will be billed annually.
  • Payment can be made by debit, cheque or cash at the Township office.  Payment can also be made online through your bank by adding “Adelaide Metcalfe Invoices” as a new payee.  Be sure to enter your 10-digit customer number found on your invoice when making an online payment.
  • Payment by e-transfer (EFT) is not accepted.

2024 Dog Licence Application Form

Animal Fees & Charges

For current Dog Licensing Fees, please refer to our Fees & Charges By-Law (Schedule A - Animal Control)