Billing and Payments

Two people with laptops and work documents on desk
For Questions Contact:
Jessica Buttery |
Job Title
Financial Analyst
Email
jbuttery [at] adelaidemetcalfe.on.ca
| ext.
Extension
8207
Johnny Pereira |
Job Title
Treasurer
Email
jpereira [at] adelaidemetcalfe.on.ca
| ext.
Extension
8205

Property Tax Billing Information

Due Dates

Interim billing is based on 50% of the previous years taxes

Interim due dates for 2024:

  • February 29
  • May 31

(Interim bills are circulated in the first part of February)

Final bill due dates for 2024:

  • August 30
  • November 29

(Final bills are circulated in the first part of August)

Late Payments
  • Penalty/interest of 1.25% charged on overdue accounts on the first day of default and the first day of each month thereafter
  • An account overdue for two years may be subject a tax arrears certificate
  • Failure to receive a bill does not relieve the customer of finance charges or tax arrears certificate
Receiving your bill

You can receive your tax bill by mail or email

Paying your bill

Payments of your property taxes bill can be as followed:

Pre-authorization payment plan (PAP)

Ten automatic withdrawals from your bank account on the 20th day each month (February to November) or automatic withdrawals from your bank account on the four instalment due dates. See the pre-authorized payment plan form for more information.

Pre-Authorization Payment Plan (PAP) Application form

Change in Pre-Authorization Plan (PAP) Form 

Please note: you will still receive a bill from the municipality if you pay by PAP. It will say “Pre-authorization payment plan in effect. Do Not Pay” across the bottom of your bill

Online Banking

  • Payee name listed as “Adelaide Metcalfe Twp- Taxes”
  • Use your property tax roll number for your account number; use all 19 digits.
  • Please allow at least three (3) business days for bank processing time to avoid late payment penalties.

Bank

  • Paid at any authorized financial institutions
  • Please allow at least three (3) business days for bank processing time to avoid late fees

Mail

  • If paying by cheque via mail, allow for sufficient time for delivery
  • Cheques payable to “Township of Adelaide Metcalfe”
  • NSF fee of $50.00 will be charged for any returned payment

Municipal Office

  • In person payment by cash, cheque or debit
  • Municipal office is open from Monday to Friday 9am – 4pm. A drop box is available at the office as well.
  • Credit cards are not accepted
  • Cheques payable to “Township of Adelaide Metcalfe”
  • NSF fees of $50.00 will be charge for any returned payments.

Online by Credit Card

  • Adelaide Metcalfe accepts payments via MasterCard and Visa using a third-party service provider, Paymentus. 
  • Paymentus charges a fee of 2.5% of the payment amount for each individual payment. The maximum amount per payment is $10,000. The fee covers payment handling and processing charges. Adelaide Metcalfe does not receive any part of the service fee.
  • Please allow at least three (3) business days for processing time to avoid late payment penalties.
  • To pay by credit card:
  • What you need to have ready:
    • The roll number from your tax bill or the customer number from your invoice
    • The balance owing
    • Your credit card
  • When paying:
    • You will be asked to enter the payment information including your account number, your credit card details and payment amount.
    • You will be asked to confirm to pay a convenience fee.
    • You will be provided with a confirmation number if the transaction is successful.
  • For technical help making payments via credit card, please contact the Paymentus Call Centre at 1-800-420-1663, or by email.
Moving?
  • No need to contact us if you are moving unless you have not received a tax bill, tax account (roll number) stays with the property.
  • Contact your lawyer for any tax adjustment between owners.